Landlord information
Our Property Mangement staff Amanda Kelly & Sarah Moore have a passion for real estate and a very high level of knowledge and understanding of the Residential Tenancies Agreement, Act & regulations. Our staff also have an excellent understanding of exactly what needs to be done in order to maintain a great working relationship with both the landlord and tenant.
Our points of difference:
• We offer a very competitive rate for our services without compromising on the quality of service.
• Our agency is quiet unique in that our ratio of property managers to landlords is in excess of the industry standard. Why do we do this? Because it allows us time to manage your investment property properly.
• Our three Directors John Mooney, Jason Kelly & Luke Foley and our licensee in Charge, Jacinta Kelly are hands on with assisting us on a daily basis with any complex property management issues.
• We pride ourselves in our consistent and frequent communication with our clients. In addition to our bi-monthly statements, we email and call our clients if necessary to bring them up to date on something affecting their property, including any repairs, as well as when your tenant gives notice to vacate and of course, keeping in touch regularly with market updates while your property is vacant.
• Should the needs arise, we can also look after the sale of your investment property or assist you in the purchase of additional properties to help build your investment portfolio. Given that your property is being managed by us, we can liaise with your tenant and ensure your property is looking at its very best at all times. As the Property Management team work very closely with the Sales staff, we can take care of the entire process. You get the peace of mind knowing that people who understand your needs and know your property well are looking after you throughout the sale.
• We are open 7 days a week
•We conduct inspections when it suits our prospective tenants, rather the conducting Open houses when it suits us!
•All staff will strive to help you ON YOUR FIRST CALL!!
We understand that if you are going to allow us the privilege to look after your most valued investment property that we are going to do it the RIGHT way!
Take advantage of our complementary marketing package which includes:
• For Lease sign- Free of Charge
• Listing on the following websites:- Free of Charge
• Weekly advertising in the Daily Advertiser- Free of Charge
• Rental list available at reception- Free of Charge
• Photos- Free of charge
• All rental enquiry is logged and recorded
Service Guarantee!
Our aim as professional Managing Agents is:
‘To simplify the property management process and provide our clients with an exemplary and professional service. We will always aim to achieve the highest possible rental return from the most suitable tenant. We will keep our landlords informed of the current real estate market and vow to always act in our clients best interest.’
We guarantee to:
• Act in our clients best interest
• Ensure regular inspections are conducted and all findings to be reported back to you
• Return all phone calls as soon as practicably possible
• Work within NSW tenancy legislation
• Account to you either monthly or twice monthly at your request
• Communicate all matters to you pertaining to your property or tenant
• Have our office open 7 days per week for your convenience